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BookNook Customer Knowledge Base

Staff Password Reset

Two people sitting side-by-side at a desk using laptops with chat and idea icons above them, representing in-person staff tutoring.

What should I do if I forgot or need to reset my staff or administrator password?

To Reset a password:

1. Visit the Educator Login Page https://app.booknooklearning.com/tutor/login and select “Forgot password?” at the bottom.

Tutor login page highlighting the "Forgot password?" link.

2. Enter the email associated with your BookNook account and select “Send Instructions.”

Password Help screen with email field and "Send instructions" button.

3. Check your inbox for an automated email from [email protected] containing the instructions and a link to reset your password.

To a Update a password when logged into the BookNook site:

Click on your name in the top right corner. To update your password, you must first input your current password, then enter your new password twice. Click “Change Password”.

"Change Your Password" form with fields for current and new passwords.

If the “Change Password” does not turn green, check that you have entered the same password twice.