A BookNook Troubleshooting Tips guide is shown on a blue background next to a yellow pencil. The guide lists steps for fixing issues like webpages not loading and camera or microphone trouble.

BookNook Tutoring – Troubleshooting Tips

ABOUT

This printable checklist provides step-by-step solutions for common technical issues, ensuring a smooth BookNook Virtual Classroom experience.

How to Use this Resource

Keep a printed copy nearby during tutoring sessions so you can quickly reference it if a student experiences a tech issue.
Share the checklist with other supervisors or substitute staff to help maintain consistent support across sessions.
Print out and highlight or mark frequently used tips so they’re easy to find in the moment.

Student Engagement

Empower older or tech-savvy students to act as “Tech Leads” by giving them a copy of this checklist to reference when minor challenges arise. By allowing students to use this guide as a first line of defense, they gain valuable troubleshooting skills and can act as leaders to assist other students. Tech Leads can share their solutions with peers – like how they fixed a muted mic or a frozen screen. This peer-to-peer encouragement turns technical hurdles into opportunities for learning, ensuring every student feels capable.

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