BookNook Technology Requirements

Setting up BookNook is quick, and getting it right means students can make the most of every tutoring session. Below is everything your district needs: a short overview for district leaders and the technical setup for your IT team.

A computer monitor displays the BookNook Technology Requirements page. On the desk are colorful sticky notes, an orange mug holding pencils, and a blue sticky note with a check mark is pinned to the monitor. The background is bright blue.

For District Leadership

A few basics set your students and tutors up for a smooth BookNook experience:

  • A reliable internet connection: At least 10 Mbps download and upload, with 20 Mbps or more recommended.
  • An up-to-date web browser: Chrome (preferred), Safari, and Edge. BookNook runs in the browser, not an installed app.
  • A computer or tablet with working audio: Desktop, laptop, or tablet. Over-ear headphones with a built-in microphone are recommended for clearer sound.
  • Firewall access: Your IT team needs to allow a short list of BookNook web addresses through the district firewall so the platform loads and works correctly.
  • A quick readiness check: A short test on student devices before students start, to confirm everything works.

Before your first sessions

One step matters most, and it’s a quick, one-time task for your IT team: allowing BookNook’s web addresses through the district firewall (see Allow Listed Domains below). Handling it ahead of time sets your first session up to run smoothly, and it’s especially important for Virtual Tutoring, which uses a few additional domains and ports.

For IT Teams: Setup Checklist

1
Check Network & Browser
2
Check Devices & Equipment
3
Allow Listed Domains

Step 1: Network & Browser

Network Requirements

BookNook is a web-based application. Internet is required.

  • Minimum Speed: 10 Mbps download/upload
  • Recommended Speed: 20 Mbps+

Browser Requirements

BookNook’s preferred web browser is Google Chrome.

Supported Browsers:

  • Chrome v151+
  • Safari v26.6+
  • Edge v1151+

Step 2: Devices & Equipment

Device Requirements

Step 3: Allow listed domains

Allow by domain, not by IP address.

BookNook runs on cloud infrastructure, so our services don’t sit behind fixed IPs; the addresses these domains resolve to change automatically. Domain-based rules keep working through those changes, while IP-based rules will eventually break. If your firewall filters by IP, please allow-list these hostnames instead. We don’t publish a static IP list, because there isn’t one to maintain. The one exception is Amazon Chime, which AWS serves from a published, stable IP block (listed under Virtual Tutoring).

Required (all customers)

Here’s what to allow. Required domains are essential; recommended ones are optional but help us support your students and tutors faster. Use whatever wildcard character your system needs (shown here as *).

BookNook

  • *booknook.com
  • *booknooklearning.com

    

Prefer not to wildcard BookNook? Use these specific domains instead (may change in future): api.booknooklearning.com, app.booknooklearning.com, assets.booknooklearning.com, booknook.com

Session Sign-in, storage, accessibility

Firebase (session data, sign-in, and storage):

  • booknook-prod.firebaseio.com
  • firebasestorage.googleapis.com
  • www.googleapis.com 

Google Fonts:

  • fonts.googleapis.com
  • fonts.gstatic.com

Feature enablement: cdn.growthbook.io

Required for Virtual Tutoring (Reading and Math)

Virtual Tutoring - Audio/Video

These URLs must be whitelisted by our virtual tutoring customers for both math and reading:

  • *.chime.aws
  • *.amazonaws.com

Additional recommended whitelisting:

  • You will also need to allow traffic to our TURN servers, on TCP and UDP ports 443 & 3478.
  • Subnets for IPv4 and IPv6: 99.77.128.0/18 and 2600:f0f0:4100::/40

Recommended

Diagnostics, support, and usage analytics

Data is never sold or shared (see the Privacy Policy).

  • edge.fullstory.com
  • rs.fullstory.com

When you’re ready, run a quick readiness check on student devices to confirm everything’s working before the first session:

Run a readiness check

Each run records the domains and IP addresses it successfully reached and exports a CSV, JSON, or firewall-rule template, so teams always have the current set. The template leads with domain rules and includes IP rules as a fallback.